Shipping policy
We provide within the United States shipping only. You will recieve an order confirmation email after your order is successfully placed. We will email you with a tracking number when your order is dispatched
ORDER HANDLING & ORDER CUT OFF TIME DOMESTICALLY:
Handling time is (1-2) Working Days (Monday to Friday)
Order cut-off time will be 5 PM (GMT-05:00) Eastern Standard Time (New York)
DELIVERY TERMS:
We use UPS, USPS, and DHL Express Shipping to deliver the product.
SHIPPING CONDITION $ COST:
| Rate name | Condition | Transit time | Cost |
| Economy | $100.00 and up | 5 to 8 business days | Free |
| Economy | $0.00–$99.99 | 5 to 8 business days | $5.99 USD |
| Standard | 3 to 4 business days | $9.99 USD |
Monday to Friday
|
| Express | 1 to 2 business days | $19.99 USD |
Monday to Friday
|
All prices and figures are listed in USD dollars.
We Do Not Charge Any Membership.
CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at info@vanitysauna.com or Call Us at +1 (914)-357-4985.
MULTIPLE ADDRESSES
We don't offer the shipment to multiple addresses for one order. If you'd like items delivered to multiple addresses, please place those orders separately. info@vanitysauna.com
WRONG ADDRESS
If you provide the wrong address during checkout and our product is returned to us then you will be responsible for all shipping costs for re-sending the product.
DELAYED
However, there are some cases of delay. We will contact you immediately if the order is delayed over 11 business days.
TRACKING AN ORDER
Once your order has been shipped, your order comes with a tracking number allowing you to track it until it is delivered to you. To track your order please click here.
PARCELS DAMAGED IN TRANSIT
If you find that a package is damaged in transit, please reject the package from the courier if possible and contact our customer service. If the package was delivered without your presence, please contact customer service for the next steps.
If you have any questions reagarding to our shipping policy, please contact us in below address:
Contact Information
Support: 24/7
Phone: +1 (914)-357-4985
Email: info@vanitysauna.com
Address: 224 West 35th Street, New York, NY 10001, United States.
